> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2312-standard-user-attributes.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/Tu6XjksQvrMxeja5/images/moengage_adb020.png?fit=max&auto=format&n=Tu6XjksQvrMxeja5&q=85&s=c103104ce71296ce8b30b5c2f7a099a8" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/JJHdYFxZDexEiHZw/images/moengage_eacd74.png?fit=max&auto=format&n=JJHdYFxZDexEiHZw&q=85&s=54c0c5af0aef46444994ae457ed982eb" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/lAubpysU2U4WU7A0/images/moengage_a8131f.png?fit=max&auto=format&n=lAubpysU2U4WU7A0&q=85&s=c28f14003d2128325f1afd73a988e1c3" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/UAws-L3AylN_uFdH/images/moengage_2cc3d4.png?fit=max&auto=format&n=UAws-L3AylN_uFdH&q=85&s=ffd04c16c7a9ab2495e20693fbce6ec1" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />