> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2312-standard-user-attributes.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Video Upload to the Nudge Type In-app Campaign Fail?

> Fix the content upload failed error when uploading videos to MoEngage nudge in-app campaigns. The issue is typically caused by dots in file names.

## Problem

The "Content upload failed" error occurs when uploading a video to the Nudge type In-app Messaging campaign.

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/uTke7R_U0yjcXX00/images/moengage_604d49.png?fit=max&auto=format&n=uTke7R_U0yjcXX00&q=85&s=af007a14702b6b7dc3043d9aa7c0e7e3" width="1482" height="413" data-path="images/moengage_604d49.png" />

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/2HJVO0h8Fdbk96M2/images/moengage_11b779.png?fit=max&auto=format&n=2HJVO0h8Fdbk96M2&q=85&s=1eac8e3ec189a9a3fa30779077d04751" width="1378" height="204" data-path="images/moengage_11b779.png" />

## Explanation

The “Content upload failed” error is caused by a file name exception, specifically when the file name contains dots.

## Example

If the file name is UNLMTD\_Slot Machine\_25.02.2024.mp4, the dots in the name cause the upload to fail.

## Solution

1. Log in to the dashboard, hover over to the left, and select **+Create new** > **Campaign** > **In-app**.
2. Go to step 2, **Content** > **Start from scratch** > **Zip Upload**, and upload a sample video file.
3. Remove the dots from the file name and then attempt to upload it again.
   <Info>
     Check for any special characters before uploading files or assets.
   </Info>