> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2312-standard-user-attributes.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the In-App Campaign Identify a Mobile Device as a Tablet?

> Understand why an in-app campaign may classify a mobile device as a tablet and how device type is detected.

## Problem

Some devices are incorrectly categorized as tablets, preventing in‑app campaigns from displaying on them. Devices include Google Pixel 6 Pro, Pixel 7, Pixel 7 Pro, and Samsung S21 FE.

## Solution

This usually occurs when the user changes the display size in the device settings; instruct the user to increase the display size from the settings menu.

<Frame>
  <img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/uEIadhABMqNb5qiT/images/11.png?fit=max&auto=format&n=uEIadhABMqNb5qiT&q=85&s=b7c0d81de1502b8665a477be731b0012" alt="11" width="520" height="1032" data-path="images/11.png" />
</Frame>