> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2312-standard-user-attributes.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/A8U5WsLqYnHBTzTw/images/moengage_94ca4e.png?fit=max&auto=format&n=A8U5WsLqYnHBTzTw&q=85&s=00a50f051ab4adce091ef603589c20cf" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/xELl2m6tmzUySJbL/images/moengage_55be53.png?fit=max&auto=format&n=xELl2m6tmzUySJbL&q=85&s=a905b586403f6125e58bbc63326fe638" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.