> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2312-standard-user-attributes.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

> In MoEngage email stats, unsubscribed counts display only total values. Separate total and unique breakdowns apply only to opens, clicks, and conversions.

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/QpxF-vUvTKlmv1P4/images/moengage_bd0468.png?fit=max&auto=format&n=QpxF-vUvTKlmv1P4&q=85&s=4377a3bce8310abe74d66c11078026fe" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/JJHdYFxZDexEiHZw/images/moengage_ec82cc.png?fit=max&auto=format&n=JJHdYFxZDexEiHZw&q=85&s=fcb963205ce9b13f73701a3a65be164c" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/c4iZU-gsEP1df3AP/images/moengage_8448c7.png?fit=max&auto=format&n=c4iZU-gsEP1df3AP&q=85&s=84749687f531d42bd91a97400e9944fe" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-doc-2312-standard-user-attributes/VUew8eFst_dEVgVY/images/moengage_3c76c1.png?fit=max&auto=format&n=VUew8eFst_dEVgVY&q=85&s=d188558f6d6ea9dc7d6b15d6c5193b43" width="1314" height="386" data-path="images/moengage_3c76c1.png" />